We have certified engineering expertise in all the solutions we offer. While we have knowledge and experience specific to a number of specialized markets such as federal agencies, state and local governments, education and corporate enterprise, any customer with a requirement for high performance, high reliability and high security IT environments will benefit from the level of service and support provided by CAD.

Many years of experience have taught us to focus on our core competencies in our professional services offerings, and to select those products which we know from practical application function best in support of those services in achieving the mission statement of any solution or project.

The company principals have employed over 60 years of combined professional Information Technology industry experience to refine the company offerings to a comparatively narrow spectrum. We have also used our experiences, good and bad, to develop methods and highly detailed procedures that are employed in every phase of our professional service operations: discovery, planning, statement of work, design, implementation, maintenance and managed services.

This results in a fully successful implementation the first time. It really comes down to expert planning for the solution — its design, implementation and management. It is simple conceptually, but requires substantial technical expertise and experienced application to produce the desired result.

In producing a solution for our customers, we consider many things but those with the greatest weight are

• Efficacy: The solution must, above all else, achieve the desired result- The required mission must be accomplished at the expense of any other consideration.
   
• Affordability: The solution must be fit the customer’s budget- We include in this consideration the initial cost, maintenance cost, professional services cost, ongoing management cost. In other words, the Total Cost of Ownership, which, though often cited as a concern, is rarely actually estimated and included in either proposals or truly considered in RFP selection. We develop only solutions that are affordable to the extent that the efficacy of the stated mission requirement is not compromised.
   
• Feasibility: The solution must consist of practically feasible tasks given any limitations or requirements imposed by the customer, schedules, price and performance, geography, product availability, accessibility and similar considerations.
   
• Performance: Solutions whether hardware, software or services must deliver good performance and reliability as a minimum: Superior performance is the norm for our solutions to the extent that it does not collide with Efficacy and Affordability.
   
• Warranty: Applicable primarily to our hardware offerings, and to the extent that it does not adversely impact the top three considerations, we opt for the solution having the best manufacturer warranty.
   
• Usability: More accurately stated as “ease of use”, this encompasses a variety of subordinate considerations such as the skill level requirement to use and manage a solution, the availability of training to attain the needed skills and the man hour requirement for normal operations as well as ancillary products or services.
   
• Sustainability: Obsolescence prevention is always a challenge in our industry, but, to the extent possible, we will help you choose solutions that will remain useful for the maximum period foreseeable given the current state of the art and expected developments.
   

- John Jabbusch, President, Chief Engineer